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Cookie policy

Last updated: 03 October 2023


We use cookies on this website. Below, you can find detailed information about the types of our cookies, their purposes, and your right to manage cookies.


1. WHO IS RESPONSIBLE FOR COOKIES ON DVvisa.com?

2. WHAT SHOULD YOU KNOW ABOUT COOKIES?

3. WHAT COOKIES DO WE USE?

4. COOKIE CONSENT

5. HOW TO DISABLE COOKIES?

6. INTEREST-BASED ADVERTISING

7. GOOGLE ANALYTICS

8. GOOGLE reCAPCHA

9. FACEBOOK CUSTOM AUDIENCE

10. CONTACT


1. WHO IS RESPONSIBLE FOR COOKIES ON DVvisa.com?

The data controller that is responsible for the processing of personal data through the website website https://DVvisa.com, the related domain names, software and services (collectively, “DVvisa.com”), including placing first-party cookies, is YOYO TRAVELS having a registered place of business at Office 601, Floor 6, Al Habtoor Business Tower, P.O.Box 212089, Dubai, The United Arab Emirates, and the license no. 916968 (“we,” “us,” or “our”).


2. WHAT SHOULD YOU KNOW ABOUT COOKIES?

A cookie is a small piece of data typically consisting of letters and numbers. When you visit a website, that website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device for some time (cookie expiration date depends on its type). Cookies are used to recognise your device and collect certain information about your use of websites. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are several types of cookies, namely, (i) persistent cookies, which remain valid until deleted by you, (ii) cookies that remain valid until their expiration date, and (iii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the original website itself) and (ii) third-party cookies (placed by third-party websites).


3. WHAT COOKIES DO WE USE?

We may use different types of cookies on DVvisa.com, including:

  • Essential technical cookies that are strictly necessary to ensure the correct functioning of DVvisa.com and provide the services requested by you;

  • Preference cookies that allow us to save and preserve your preferences;

  • Marketing cookies that allow us to create, implement, and examine our marketing campaigns. Such cookies allow us to reach the right customers, analyze the productivity of our marketing campaigns, and offer you personalized advertisement; and

  • Statistics cookies that allow us to generate statistical reports about how you use DVvisa.com.

4. COOKIE CONSENT

When you visit DVvisa.com, we will ask you to provide us with your consent to our use of all cookies via a cookie consent banner. If you do not provide your opt-in consent, we will not serve you our non-essential (statistics and marketing) cookies. Please note that we may not be able to provide you with the best possible user experience on DVvisa.com if not all cookies are enabled.


5. HOW TO DISABLE COOKIES?

When we ask you to provide your consent to our use of non-essential cookies, you have the freedom not to provide such consent. If you would like to refuse our use of non-essential cookies later, you can do it at any time by declining cookies in your browser or device. For more information, you can consult the cookie management instructions of your browser:


6. INTEREST-BASED ADVERTISING

You may encounter targeted interest-based advertising based on your use of DVvisa.com and other websites on the Internet. Where necessary, we will seek your consent. You can control how such advertising is shown to you or opt-out from targeted advertising by consulting the guide powered by the Digital Advertising Alliance available at https://youradchoices.com. For more information on opting-out from advertising features on your device, please visit https://www.networkadvertising.org .


7. GOOGLE ANALYTICS

We use Google Analytics, a web analytics service provided by Google LLC registered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google generates statistical information by means of cookies and creates reports about your use of DVvisa.com. The cookies served by Google are anonymous first-party cookies that do not allow us to identify you in any manner. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. To ensure your privacy, your IP address will be anonymised and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en.


8. GOOGLE reCAPCHA

We use reCAPCHA, the service provided by Google, to verify whether you are a human being and not a robot. It helps to protect DVvisa.com against spam and abuse. The reCAPTCHA analysis takes place in the background. When you use reCAPCHA, Google will collect some personal and non-personal data from you, such as:

  • All cookies set to your browser by Google in the last 6 months;

  • Information about your mouse clicks;

  • CSS information;

  • Date;

  • Browser language;

  • Any plug-in installed in the browser; and

  • Javascript objects.

The above-mentioned data will be sent to Google located in the United States. We have a legitimate interest in protecting DVvisa.com from abusive automated crawling and spam. For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/v3.html .


9. FACEBOOK CUSTOM AUDIENCE

We use Facebook Custom Audience and Remarketing. It is a re-marketing and behavioral targeting service provided by Meta Platforms, Inc. located in the United States, that connects your activity of DVvisa.com with the Facebook advertising network. The information that can be collected by you is your cookie-related data and email address. Where necessary, we will seek your consent for using this tool or the cookies related to this tool. The use of this tool allows us to display interest-based advertisements when you visit the social network Facebook or other websites also using this tool. In this way, you can see advertising that may be relevant or interesting to you. You can opt-out from seeing such advertising by adjusting your cookie settings. Also, please refer to section 6 of this cookie policy for links that provide more information about controlling interest-based advertising.


10. CONTACT

If you have any questions about this cookie policy our data protection practices, please contact us by using the following contact details:

Email: [email protected]

Phone number: +971 52 335 5222

Postal address: YOYO TRAVELS, Office 601, Floor 6, Al Habtoor Business Tower, P.O.Box 212089, Dubai, The United Arab Emirates